Strength Hub Ltd Privacy and Cookies Notice

Last updated: February 2026

Strength Hub Ltd is a strength and conditioning gym and coaching service based at:

Adelaide Mill
Gould Street
Derker
Oldham
OL1 3LL

Strength Hub Ltd is the Data Controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Strength Hub Ltd is registered with the Information Commissioner’s Office (ICO) under registration number: ZB850725

If you have any questions regarding this notice or how we handle your data, please contact us using the details at the end of this notice.

We collect and process the following categories of personal data:

Identity & Contact Information

• Full name

• Address

• Email address

• Telephone number

• Date of birth

• Emergency contact details

Financial Information

• Payment details

• Transaction records

• Billing history

Membership & Usage Information

• Attendance records

• Coaching notes

• Programme compliance

• App usage data

Technical Information

• IP address

• Device type

• Browser information

• Cookie identifiers

Special Category Data – Health Information

As a training facility, we collect health-related information necessary to ensure safe participation in exercise. This may include:

• Medical conditions

• Injury history

• PAR-Q responses

• Lifestyle information relevant to training safety

This information is classified as special category data under UK GDPR and is handled with enhanced protection.

Under UK GDPR, we rely on the following lawful bases:

Contractual Necessity

To administer and deliver your membership, coaching and related services.

Legal Obligation

To comply with tax, accounting, employment, health and safety and other regulatory requirements.

Legitimate Interests

To:

• Operate and improve our services

• Communicate with members

• Prevent fraud or misuse

• Protect the safety of members and staff

• Establish, exercise or defend legal claims

Consent

Where required, we rely on your consent for:

• Marketing emails or SMS

• Use of photographs or video content

• Non-essential cookies

You may withdraw consent at any time.

Special Category Condition

Health data is processed for the purposes of preventive or occupational health, ensuring safe participation in physical activity, meeting our duty of care obligations, and establishing, exercising or defending potential legal claims where necessary.

We use your data to:

• Manage memberships and payments

• Deliver coaching services

• Communicate service updates

• Provide customer support

• Ensure health and safety within the facility

• Improve our services

• Comply with legal obligations

We do not sell personal data to third parties.

We only share personal data where necessary to operate our business or where legally required.

We use trusted third-party service providers (“Data Processors”) to support our operations. These may include:

• Stripe – payment processing

• Ontraport – CRM and marketing systems

• Trainerize – coaching application platform

• Accounting software providers

• Website hosting and IT providers

• Meta Platforms – advertising services

• Google Analytics – website analytics

All processors are required to comply with UK GDPR and maintain appropriate data security standards.

We may also disclose personal data where necessary to protect the rights, safety or property of Strength Hub Ltd, its members, staff or others.

Some service providers may process data outside the United Kingdom.

Where this occurs, appropriate safeguards such as Standard Contractual Clauses or adequacy decisions are in place to protect your personal data.

We retain personal data for up to 6 years following the end of your membership or last transaction.

Health and safety records may be retained for longer where necessary to:

• Meet legal obligations

• Demonstrate duty of care

• Defend potential claims

Retention periods may be extended where necessary in connection with insurance claims, legal proceedings or regulatory investigations.

When data is no longer required, it is securely deleted.

We implement appropriate technical and organisational measures to protect personal data, including:

• Restricted access to sensitive data

• Secure password policies

• Encrypted payment processing

• Secure cloud-based systems

• Limited staff access to health information

• Regular review of data handling practices

In the event of a data breach that may affect your rights and freedoms, we will notify you and the Information Commissioner’s Office where required.

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request erasure where applicable

• Restrict processing

• Object to certain processing

• Data portability

• Withdraw consent

You also have the right to lodge a complaint with the Information Commissioner’s Office at:
https://ico.org.uk

To exercise your rights, please contact us using the details provided at the end of this notice.

Members and visitors may use personal devices within the gym, provided this does not infringe on the privacy or safety of others.

Where photography or filming is organised by Strength Hub Ltd for marketing or promotional purposes:

• Participation is voluntary

• Recorded consent will be obtained before identifiable content is used

• Individuals may withdraw consent at any time

• We will not knowingly publish identifiable content without appropriate permission

We expect all members and visitors to respect the privacy of others and not record or publish images or videos of other individuals without their consent.

If you appear in content in error, please contact us using the details provided at the end of this notice.

Cookies are small text files stored on your device when you visit our website. They help websites function effectively and improve user experience.

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Used to understand website performance and visitor behaviour.

Marketing Cookies

Used to measure advertising effectiveness and enable retargeting via platforms such as Meta.

When you visit our website, you will be presented with a cookie consent banner allowing you to:

• Accept all cookies

• Reject non-essential cookies

• Manage preferences

Non-essential cookies, including analytics and marketing cookies, are blocked by default and will only be activated after you provide explicit consent.

You can update your preferences at any time via your browser settings or the cookie control tool on our website.

Most web browsers allow you to:

• View stored cookies

• Delete cookies

• Block certain categories of cookies

Please note that blocking essential cookies may impact website functionality.

We may update this Privacy & Cookies Notice from time to time.

Any material changes will be published on our website and, where appropriate, communicated directly to members.

If you have any questions about this Privacy & Cookies Notice or wish to exercise your data protection rights, please contact:

Email: mark@strength-hub.co.uk

Address:
Strength Hub Ltd
Adelaide Mill
Gould Street
Derker
Oldham
OL1 3LL